Returns & Exchanges
At Evolv, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unwashed and unworn items with original tags attached into the original shipping packaging or a sturdy mailer.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.